RESOLVED: AOC Power Outage

Services have been restored as of 14:04 US/MDT

At 08:35 US/MDT on Wednesday, March 13th, the Socorro area, and the New Mexico DSOC (AOC) site for NRAO in particular, lost power. While power was restored at 09:50 MDT, many services cannot be immediately restored due to a related failure of the (NM-Tech provided) water-chilled cooling for the main computer room. Full service restoration needs to await the fix to the water chiller pumps. No ETA is currently available for this work.

Services affected include, but are not limited to:

  • staff.nrao.edu including the Staff Wiki
  • archive.nrao.edu
  • bugs.nrao.edu

This post will be updated when new information is available.

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RESOLVED: Network Downtime for Charlottesville based Services

Downtime has concluded successfully.

A major network system upgrade will temporarily make most services based at NRAO/Charlottesville unavailable on Thursday, March 7th, 2019 from 19:00 to 21:00 US/EST. Affected services include but are not limited to:

  • public.nrao.edu
  • science.nrao.edu
  • help.almascience.org
  • help.nrao.edu
  • info.nrao.edu
  • safe.nrao.edu (including NRAO public wiki)
  • ssh inbound connections

NRAO Staff should refer to the allemploy downtime notice that was sent on Tuesday, March 5th at 5:18pm EST, for details of the internal services and systems affected by this preventive maintenance.

Systems not affected include telephone and voicemail, VPN, and video conference services.

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RESOLVED: CV Offices Closed – Wednesday February 20

The Charlottesville offices of NRAO will be closed today, Wednesday February 20. 

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